TRAP-RCUB Repository Services
From TRAP-RCUB
Repositories are developed, hosted and maintained by the University of Belgrade Computer Centre (RCUB) according to Service Level Agreements (SLA) with repository owners (institutions).
SLA covers the following services:
- Setting up a digital repository of publications and other research outputs scientific results
- Continued technical maintenance and support
Setting up a repository
- Setting up a technical environment for the operation of the repository
- Installation of an operating system, database, and the DSpace software platform
- Ensuring security preconditions for the operation of the repository
- Defining the metadata set, defining item, collection and community views, as well as search and browsing functionalities;
- Setting up back-end pages: metadata input forms; enabling editing of editing items, collections and communities; enabling usage statistics, etc.
- Defining user interfaces: Serbian (Cyrillic and Latin) and English
- Setting up the OAI-PMH interface and the integration with international aggregators
- Customizing the repository for specific user needs and installing custom-made external applications (Ellena, APP, NomadLite, RM)
- Customizing the repository interface in line with the visual identity of the repository owner
- Defining the initial set of user groups and accounts, and setting up the necessary access privileges
- Initial training of local repository managers and end users
- Initial massive metadata input
Repository Maintenance
- Administration of the OS, database and system software
- System protection
- Enabling the full functionality of the Repository
- Repository platform administration
- Ensuring the operation of all necessary functions
- Further development and improvement of the repository
- Adding and updating normative files (e.g. list of projects)
- Enabling new metadata fields, if required
- Technical support
- Helpdesk telephone and email support 24/7
- Professional assistance in using the tepository
- Automated monitoring of the repository operation
- Regular backups